Shipping policy
Shipping Information
Thank you for shopping with Dimensional Journal™ and Dimensional Archetype Clothing™.
Every product is made especially for you after your order is placed. This allows us to reduce waste while delivering premium-quality apparel and accessories.
Order Processing
• Orders are typically processed within 2–5 business days.
• During holidays, product launches, or special events, processing times may be slightly longer.
Shipping Times
Estimated delivery after production:
United States
- Standard Shipping: 3–7 business days
International
- Standard Shipping: 7–21 business days
- Delivery times may vary depending on customs and your local postal service.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package from production to delivery.
Multiple Items
If your order contains multiple products, they may arrive in separate packages depending on the fulfillment location.
Incorrect Shipping Address
Please verify your shipping address before placing your order.
We cannot guarantee replacement or refunds for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact our support team within 7 days of delivery or the expected delivery date.
We'll work with our fulfillment partner to resolve the issue as quickly as possible.
International Orders
Customers are responsible for any customs duties, import taxes, or additional fees required by their country.
Questions?
If you have any questions regarding shipping, your order, or our policies, please contact Dimensional Brands™.
Operated by: Dimensional Development LLC
Business Address:
4780 I-55 N
Suite 100-1046
Jackson, MS 39211
United States
Customer Support
support@dimensionaldevelopmentllc.com
General Administration
admin@ericholdingco.com